Your privacy is our priority. This document clearly explains how 4D8 collects, uses, stores, and protects the personal data of every member.
4D8 safeguards every detail of your personal information with internationally-certified security systems and a fully transparent policy.
Your personal information is never sold, rented, or shared with advertisers or third parties without your consent. All data is fully controlled by 4D8.
All data transmitted between your device and 4d8 servers is protected by 256-bit SSL encryption technology — the same standard used by leading financial institutions.
The identity verification (KYC) process is conducted through secure channels. Your documents are stored in an encrypted system and accessible only by authorised personnel.
You have full control over the cookies used while browsing our platform. Essential cookies are used for basic functionality only; optional cookies can be disabled at any time.
Every member has the right to access, correct, or request the deletion of their personal data. Such requests are processed within the stipulated timeframe at no additional charge.
4D8's Privacy Policy is built in accordance with international data protection standards, ensuring that every member's personal rights are respected and protected at all times.
4D8 ("we", "Platform") values the trust you place in us when you register an account and use our online betting services. This Privacy Policy document explains in detail how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
This policy applies to all ways you interact with 4D8 — through our website, mobile app, live chat, or any other service channel we provide. By using our platform, you agree to the practices described in this document.
Important Note: This Privacy Policy forms part of the 4D8 Terms and Conditions and should be read together with them. If you do not agree with any part of this policy, please discontinue use of our platform.
We collect various types of information depending on how you use the 4D8 platform. The following are the main categories of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Account registration & KYC |
| Contact | Email address, phone number | Communication & verification |
| Financial | Payment details, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser | Platform security & improvement |
| Usage | Game history, wagering habits, session duration | Personalised experience & responsible gaming |
We also collect information you voluntarily provide when contacting our support team, participating in promotions, or completing feedback forms. All such information is used solely to enhance your experience on the 4D8 platform.
Your personal data is used for the following purposes only:
Data Minimisation Principle: We only collect data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information.
4D8 does not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are limited situations where data sharing may occur:
All third parties who receive your data are required to uphold data protection standards equivalent to our own policy. We do not permit third parties to use your data for their own purposes.
We implement multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Shared Responsibility: While we take all reasonable precautions, the security of your account also depends on you. Please use a strong password and never share your login credentials with anyone.
The 4D8 platform uses cookies and similar tracking technologies to enhance your browsing experience. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable laws and regulations. Generally:
When the retention period expires or when you request data deletion (subject to legal obligations), your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
As a 4d8 member, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Correct any inaccurate or outdated information in your account.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for specific purposes such as direct marketing.
Receive your data in a structured, machine-readable format.
Request restriction of processing your data while a dispute or review is ongoing.
To exercise any of the above rights, please contact our support team via live chat on the platform or the 4d8 mobile app. We will process your request within 30 business days.
The 4D8 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from underage individuals.
If we discover that data belonging to a person under the age of 18 has been collected without our knowledge, we will take immediate action to delete the data and close the account in question. Parents or guardians who believe their child may have registered on our platform are encouraged to contact us immediately.
The 4D8 platform may contain links to third-party websites or services — such as game providers or payment platforms — that have their own privacy policies. We are not responsible for the privacy practices of those third-party websites.
We encourage you to read the privacy policy of every website you visit outside the 4D8 platform. The presence of links to third-party websites on our platform does not constitute an endorsement or approval of their content or privacy practices.
4D8 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material amendments via:
The "Updated" date at the top of this document indicates when the latest revision was made. Continued use of the platform after an amendment takes effect constitutes your acceptance of the updated policy.
Recommendation: We encourage you to review this Privacy Policy page periodically — at least once every few months — to stay informed about how we handle your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer via:
We are committed to addressing every privacy-related inquiry seriously and within a reasonable timeframe. Your trust is the foundation of our relationship, and we will never take lightly any concern you share with us.
For more information on how to use our platform safely and responsibly, please visit the Responsible Gaming us. You may also review the Terms & Conditions for a full overview of the 4d8 platform usage agreement.
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